SHIPPING & DELIVERY

All our items are in stock.  Your item will be shipped within 1-2 business days from receipt of the order.

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To ensure the secure delivery of your order, first&last OPAL does not ship orders to post office boxes.  We are able to accept post office box addresses for your billing needs.

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Once your order has been dispatched, we will send you a shipment notification e-mail with tracking information that you can follow your parcel all the way on www.hongkongpost.com.  To track your parcel, please allow 24-48 hours after the receipt of the e-mail for the shipping carrier to update your shipment information.
 

The shipping charges are:

Hong Kong

• Complimentary shipping

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Asia / Asia Pacific

• Hongkong Post e-Express service: US$10

• Hongkong Post SpeedPOST standard service: US$30 (with signature confirmation)

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Rest of the World

• Hongkong Post e-Express service: US$15

• Hongkong Post SpeedPOST standard service: US$45 (with signature confirmation)

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The shipping charges will be listed on the checkout pages and in the order confirmation that you will receive via e-mail.

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We insure all shipments against loss and damage while they are in transit from first&last OPAL to the recipient address. As soon as the shipment has been signed for at the agreed address, the insurance will lapse. If your package is damaged upon arrival, we recommend that you take a photo and make a note that you are receiving a damaged package when signing for the shipment.