We are currently accept the following methods:: • PayPal • PayMe (for customers with a Hong Kong mobile number) • Offline Payment ​​ For information on offline payment methods, please leave us a message or e-mail us at info@firstandlastopal.

Each year we choose 4 organizations to make donation to. In 2021, they are: January - March Save the Children(https://www.savethechildren.net/) April - June World Vision(https://www.worldvision.org/) July - September Help Age(https://www.helpage.org/) October - December Medecins San Frontieres (MSF)(https://www.msf.org/)

Visit the Gem Encyclopedia (https://www.gia.edu/opal)section in GIA website and learn more about opal.

All items in our online store are in stock.

There are some basic rules that you should follow in order for you to enjoy your precious and beautiful pieces of jewelry as long as possible. You can read about these in details under the section named Jewelry Care.(javascript:void(0))

For security reasons, no orders with a Post Office Box address/number will be processed.

When your items are in transit to you, we will send you a shipment notification e-mail, which will contain tracking details that you can use to track each parcel. For details, please see the Shipping & Delivery (javascript:void(0))section.

We insure all shipments against loss and damage while they are in transit from first&last OPAL to the recipient address. As soon as the shipment has been signed for at the agreed address, the insurance will lapse. If your package is damaged upon arrival, we recommend that you make a note that you are receiving a damaged package when signing for the shipment.

We offer a 14 days warranty on our products and can help you out if you have any issues with the product in terms of manufacturing defects. For details, please see the Return & Exchange (javascript:void(0))section.

To return product purchased, please see the Return & Exchange (javascript:void(0))section for details.